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RonF
Level 7
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Message 1 of 6

Firewall inteferes with Windows Explorer

When the full Security Center is installed, it prevents links to MS Office 2003 from working. For example, if you use WE to fond a document and click on that document, the system freezes and the document won't open. A link in Outlook to an Office file exhibits the same behavior. The file open fine when opened directly by the Office application. The only way I was able to get McAfee to play with office was to completely uninstall it, including running MCPR and reinstall just the VirusScan and the Site Advisor. I have found no answers to this either on the MicroSoft or McAfee webiste.
5 Replies
BalaSGS
Level 7
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Message 2 of 6

RE: Firewall inteferes with Windows Explorer

Hi,

We are really sorry for the inconvenience that has happened.

Are you are still facing the same issue?, if so please let us know
RonF
Level 7
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Message 3 of 6

McAfee inteferes with Office

We have solved this problem very simply. I am in the process of converting all of my clients (about 100 seats) to AVG.
Thanks for your non-reponse.

RE: McAfee inteferes with Office

Sounds more like a file association issue to me, however isn't Office 2003 past its end-of-life already? It used to work fine on my rig with McAfee installed, but that was some time ago I must admit.
RonF
Level 7
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Message 5 of 6

McAfee inteferes with Office



Although Office 2003 is nearing EOL, 2007 is still a problem for a lot of my clients because Macros do no work the same as in 2003 and the interface is ridiculous. Anyway, I solved the problem by de-installing McAfee and using AVG. Everything now works fine, and much more stable and faster. I am transitioning all of my clients to AVG corporate edition.

RE: McAfee inteferes with Office

Well at least now you have things working. Good luck.
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