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damage
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Message 1 of 13

Firewall and warning

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This might possibly be just a poorly designed UI, but a recent update has caused McAfee Antivirus Plus to start warning me the firewall it disabled. That being because I did not install the firewall component. The icon is grey with a red exclamation. I open McAfee and it tells me my computer is at risk in a big red banner. The only thing with a warning on it is the firewall telling me it is off. Again, not installed. It will also warn me my computer is at risk every time I boot now.

I have checked the box under alerts to not warn me about the firewall. I have completely removed McAfee an reinstalled. No effect.

If I run Virtual Technician, it tells me real-time scanning it off. Every time. Even though McAfee says it is running. Try and fix it and it fails. The EICAR test in a text file is caught real time so ... MVT says nothing about the firewall.

Always having a gray shield with an exclamation detracts from any real problem I might have. If this is just a UI issue it seems to have been around a long time, based on Internet searches for a resolution. Perhaps McAfee should not be constantly warning me about things that are not installed.

1 Solution

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Re: Firewall and warning

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Ok 6 years ago

suggestion is

If you install the McAfee AV without installing the McAfee Firewall, disable the warning and leave the Windows Firewall running the McAfee warning about not having a firewall running is not displayed.  If you then disable the Windows Firewall as well you get a McAfee warning whether you ask McAfee to disable the warning or not.

This is a solely McAfee problem – the Windows warning about not having a Firewall running can be successfully disabled. 

Seems not a solution really

Post 80 has an official statement

You can make or add to a product idea in consumer ideas

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12 Replies

Re: Firewall and warning

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I assume you are using a hardware firewall or leaving it to windows firewall? We had a ost a couple years back re this same issue will do some digging and be back soon.

Re: Firewall and warning

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Ok 6 years ago

suggestion is

If you install the McAfee AV without installing the McAfee Firewall, disable the warning and leave the Windows Firewall running the McAfee warning about not having a firewall running is not displayed.  If you then disable the Windows Firewall as well you get a McAfee warning whether you ask McAfee to disable the warning or not.

This is a solely McAfee problem – the Windows warning about not having a Firewall running can be successfully disabled. 

Seems not a solution really

Post 80 has an official statement

You can make or add to a product idea in consumer ideas

catdaddy
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Message 4 of 13

Re: Firewall and warning

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Successfully moved from Service and Support to Personal Firewall > Discussions

Cliff
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damage
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Message 5 of 13

Re: Firewall and warning

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I guess we are saying this is by design, regardless of how bad the design is.

Yes, I run a hardware firewall. The McAfee firewall was giving me nothing but trouble.

damage
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Message 6 of 13

Re: Firewall and warning

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Based on that thread, six years ago a group of customers asked for a feature and McAfee said "Tough luck." Nothing has changed since.

Poor customer service like that leaves me disinclined to continue with this product or McAfee.

Re: Firewall and warning

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The OS can take some of the blame I think.  One can tell it to ignore firewall settings in Action Center or Security Center, depending on system, but are you aware that most people have a hardware firewall if they use a router so one can and should run a software firewall as well.

Rule of thumb is never run 2 software ones together.

damage
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Message 8 of 13

Re: Firewall and warning

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The coloration of the panel leads we to believe the message is coming from McAfee, but I have no way of verifying that.

damage
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Message 9 of 13

Re: Firewall and warning

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I just double checked and the Windows notifications about the firewall is off. Right where I left it years ago.

Re: Firewall and warning

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I believe you.    As I said, if all you have on currently is a hardware firewall, I would certainly consider using either McAfee (best) or Windows Firewall (2nd choice as it protects 1-way only unless heavily tweaked using 3rd party Windows Firewall Control software).

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