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hlk123
Contributor
Message 1 of 33

A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

HelloII

I have a McAfee Security Center in my Dell Laptop and I have a valid paid service.

Where can I download an English user manual of the software?
The displayed help text on my Laptop is in German.

How can I configure the Firewall setting of SecurityCenter to give a certain program XYZ (about a certain client FTP Port and a UDP Port) free access?

I've configured the hardware router.

Must I (for the program XYZ) the Net Guard activate or deactivate?
What should the access be: 1. complete or
                                               2. outward or
                                               3. blocked ?
Thank you.

32 Replies
exbrit
MVP
MVP
Message 2 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

Try it with Netguard on, then off if it fails to work.   You would need to add the port as Full access, I guess complete as you referred to it.

User guide in English for Total Protection, which covers all the suites:  https://smarthelp.mcafee.com/web/mcafee.xql?pub=WSS%2012.1%20Help-v4&docid=GUID-CDB29714-9C0B-42B1-8...

hlk123
Contributor
Message 3 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

With NetGuard "activated" and access-type "complete" I get the "best" result.
What does it really mean?
The XYZ program (and other programs in the same computer) gets a free access to ALL "forwarded" ports ...?

I've another question.

I click "Web and Email Protection" then click "Firewall" and then I click "Ports and System Services".
There I define a new XYZ-service for a certain FTP-port (7002) and a certain UDP-port (7012).
Then I save it.
What do I get now?

Does XYZ-program get now a free access to/from FTP-7002-port and UDP-7012-port?
Or it is blocked from those ports?
Thank you.

NB: I cannot get a "rock-solid" result from the communication between XYZ-program and the Internet.

That's the reason why I must understand what SecurityCentral does.

exbrit
MVP
MVP
Message 4 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

I have no idea what it all means, Technical Support would though.    If you add a new port there it means you've opened it, actually it's stealthed.

hlk123
Contributor
Message 5 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

Which E-mail Address does Technical Support have?

Thank you.

exbrit
MVP
MVP
Message 6 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

You phone them or use online chat, both are free of charge, linked under Useful Links at the top of this page.

exbrit
MVP
MVP
Message 7 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

That help file I linked earlier also explains it under Personal Firewall > Setting Up System Services & Ports

hlk123
Contributor
Message 8 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

I'm sorry ... I prefer to read/write than to talk.

Especially when something is so "complicated".

exbrit
MVP
MVP
Message 9 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

If you like I can ask if a support person to spell it all out for you here in the thread, but it may take a while.  Would you like that?

hlk123
Contributor
Message 10 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

I don't understand what that means with "spell-out" ... but as long as I can read/write than talk .. that's OK with me.

I can wait ...

Thank you.

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