My son and me are using the same windows PC, it works on my login (admin), it doesn't work on the my son's login (Standard user), it just flashed the start up screen and closed. and it doesn't monitor anything.
McAfee safe family requires admin privileges to run. Please ensure that user accounts in your PC has admin privileges and check.
kids profile doesn't have admin privilege, so how does it work. to restrict the kids activities on the laptop they have to be with the standard user profile only, not with the Admin privilege. so how can Safe family does work .
try to connect with your son account and right click on safe family "run as administrator"
it should allow to create profile.
it worked for me that way
I too see same same problem, safe family is not working as expected. Able to run as administrator, but the kids are still able to open the app and check their activities, of course they are unable to switch to parent login since they don't know the password. Also kids can exit the app which voids the sole purpose of installing this app.
Looks like mcafee is careless about its product issues, I had other product which was working fine. But I have purchased this product as a corporate offer, unfortunately support sucks
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