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Message 1 of 3

Unable to install Mcafee Family Safe app


I am unable to install Mcafee Family Safe app on Huwaei Nova 3e running Android 9.

The play store message "Your device isn't compatible with this version"


plzzzzz help.


2 Replies
Message 2 of 3

Re: Unable to install Mcafee Family Safe app

Hi @nazfah 

Greetings from McAfee.

We regret for the inconvenience caused.

We would like to inform you that Huawei nova 3e is not compatible to install McAfee products as it is android-based custom operating system. For more information, kindly refer our article below.

McAfee Security - Known limitations on custom versions of Android

Alternatively, you can always contact chat support using the link below for immediate assistance.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.


Message 3 of 3

Re: Unable to install Mcafee Family Safe app

My parents installed a thing called mcafee safe family, on both of my computers. When I tried to uninstall it it notified them and I got grounded. How can I uninstall it without notifying my parents?

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