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netheri
Level 7
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Message 1 of 7

Site block and browser history not working properly

Hey!

I have same problem in safe family regarding childs web browsing and seeing web history as everyone else:they are not working. In blocked content i even made specific pages to block list but it does not work. Browsing history shows that childs been "in this address" but when checked, theres only description about chrome and how wonderful it is. Now that mcafee family safe has gone to subscription only, it really would be nice for these features to work. Childs phone is Samsung Xcover 3 and parents phones are Oneplus 3 and Honor 7 lite.

6 Replies
catdaddy
Reliable Contributor
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Message 2 of 7

Re: Site block and browser history not working properly

I will contact someone on your behalf.​ Could you kindly assist this customer please?

Cliff
McAfee Volunteer
catdaddy
Reliable Contributor
Reliable Contributor
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Message 3 of 7

Re: Site block and browser history not working properly

Note: Moved out of Moderation Queue.

Cliff
McAfee Volunteer
esaung
McAfee Employee
McAfee Employee
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Message 4 of 7

Re: Site block and browser history not working properly

hi ​,

what browsers are installed on your child's device? just chrome or are there others installed?

if possible can you provide the Android OS version that your kids are on?

to get this -> android settings -> about phone -> android version (this may not match exactly for your android devices).

Thanks,

E-ming

netheri
Level 7
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Message 5 of 7

Re: Site block and browser history not working properly

There's Samsungs browser which is not used, and Chome and Google search app. Chrome and search app being the browsers used. Android version is 7.1.1.

esaung
McAfee Employee
McAfee Employee
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Message 6 of 7

Re: Site block and browser history not working properly

​,

We just released an update for Android that addresses the issues that you were running into. If you have time, ensure the latest version is downloaded on your child's device (it should get auto-updated if that option is turned on), and let us know how it goes.

Thanks,

E-ming

netheri
Level 7
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Message 7 of 7

Re: Site block and browser history not working properly

Hi!

Blocker seems to work now, don't know yet about allowed sites web history. Should there be some kind of way to see to whom child is texting with sms?

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