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michellew
Contributor II
Message 1 of 3

Safe Family not working

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I cleared the browser cache on my son's laptop this morning.  Since then, Safe Family is not registering any of his app or web activity. 

Does anyone know what the reason for this is and how to fix it.

 

Thanks.

1 Solution

Accepted Solutions
michellew
Contributor II
Message 3 of 3

Re: Safe Family not working

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It started working again on its own.

i will try this solution if it recurs.

Thank you very much for the reply.

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2 Replies
Dustin_techie
Reliable Contributor
Reliable Contributor
Message 2 of 3

Re: Safe Family not working

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Try to update the app. It should fix the issue. If its not then try reinstalling safe family. It should resolve the issue.

michellew
Contributor II
Message 3 of 3

Re: Safe Family not working

Jump to solution

It started working again on its own.

i will try this solution if it recurs.

Thank you very much for the reply.

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