Hello,
Tab4 (sm-t230) - Android v 4.4.2
Installation went fine, 7 Apps were set to "blocked" from the admin account, from my daughters' tab I can see that 7 apps are blocked, so the Tab seems to be correctly updated but then the Apps can still be runned without problem.
Someone had similar problem with same tablet model?.
Regards,
Alain
Moved from Consumer to Mobile Products > Discussions
Moved to Safe Family as more appropriate
Thanks Mate My Bad.
I work on the Safe Family product team. just to clarify your child is using a samsung tab4 running android 4.4.2? and it's not running any custom Android ROM?
Which apps are you blocking on your child's device?
In the parent/admin app, for your child do you see activity for your child when they are accessing the apps that should be blocked? if you do, do you see that your child "has accessed an app" that should be blocked? should look like something like this:
one thing you can try is to turn on android accessibility:
Android system settings -> Accessibility -> Safe Family -> check the box to turn on
and see if the app blocking works now.
let us know and we can see if we can pinpoint the cause of the issue.
Thanks,
E-ming
The app store says that my daughters Samsung tablet is not compatible with this version how can I download your app on her device?
Sm-t110 is the model number
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