cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
4sportz
Level 7
Report Inappropriate Content
Message 1 of 4

McAfee Family Protection Administrator message

Family Protection has prevented access to the internet.  I have logged on with my email address and the administrator password that I logged on with when this was set up.  I received invalid email or password error message.  I selected 'Forgot password' and I can create a new password, but it is not an administrator password,  What am I missing?  At this point, I want to remove Family Protection from my pc.

3 Replies

Re: McAfee Family Protection Administrator message

Moved to Parental controls and called a tech to comment

Can you assist this user please

selvan
McAfee Retired
McAfee Retired
Report Inappropriate Content
Message 3 of 4

Re: McAfee Family Protection Administrator message

Hello Denise,

Please contact Support by phone whom will guide you through the steps for gaining internet access. Are you located in the UK btw?

Re: McAfee Family Protection Administrator message

Thanks mate that was fast

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community