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Message 1 of 4

McAfee Family Protection Administrator message

Family Protection has prevented access to the internet.  I have logged on with my email address and the administrator password that I logged on with when this was set up.  I received invalid email or password error message.  I selected 'Forgot password' and I can create a new password, but it is not an administrator password,  What am I missing?  At this point, I want to remove Family Protection from my pc.

3 Replies

Re: McAfee Family Protection Administrator message

Moved to Parental controls and called a tech to comment

Can you assist this user please

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McAfee Retired
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Message 3 of 4

Re: McAfee Family Protection Administrator message

Hello Denise,

Please contact Support by phone whom will guide you through the steps for gaining internet access. Are you located in the UK btw?

Re: McAfee Family Protection Administrator message

Thanks mate that was fast

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