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Kids apps not showing up on parents phone

This seems to be recurring issue in this forum. My son has installed some apps which I am not able to control because it did not show up on my phone. Shows up in the activity area but it doesn't show up on his list of apps on my phone. That's why I'm not able to control his access. He is using Samsung A8 whereas I'm using Samsung A9 Pro. Pls advise.
2 Replies

Re: Kids apps not showing up on parents phone

Better to ask support as we do not use that component

https://service.mcafee.com/

 

esaung
McAfee Employee
McAfee Employee
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Re: Kids apps not showing up on parents phone

Hi Ronaldude,

Can you send me the email address that you use to setup the account and we will take a look and see. If you can also provide the names of the apps that aren't showing up that will be helpful.

Thanks,
E-ming
eming_saung(at)mcafee.com
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