×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ronaldude
Contributor
Message 1 of 3

Kids apps not showing up on parents phone

This seems to be recurring issue in this forum. My son has installed some apps which I am not able to control because it did not show up on my phone. Shows up in the activity area but it doesn't show up on his list of apps on my phone. That's why I'm not able to control his access. He is using Samsung A8 whereas I'm using Samsung A9 Pro. Pls advise.
2 Replies
Peacekeeper
Message 2 of 3

Re: Kids apps not showing up on parents phone

Better to ask support as we do not use that component

https://service.mcafee.com/

 

esaung
McAfee Employee
McAfee Employee
Message 3 of 3

Re: Kids apps not showing up on parents phone

Hi Ronaldude,

Can you send me the email address that you use to setup the account and we will take a look and see. If you can also provide the names of the apps that aren't showing up that will be helpful.

Thanks,
E-ming
eming_saung(at)mcafee.com
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community