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Issues with safe family

Safe family has been working well on my kids device until recently. I realize that my son has been able to install freely on Google Play Store even though I have restricted usage. I have also realized that the new games that he has installed does not show up on my control panel. It merely informs me that my son has installed new games. Even if it doesn't show up there isn't a disable option. I will need your valuable advice.
2 Replies

Re: Issues with safe family

You should be asking this in Parental Controls, here: https://community.mcafee.com/t5/Parental-Controls/bd-p/parental-controls

spulla
McAfee Employee
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Re: Issues with safe family

Hi

did you block google play access on your kid's device and still he was able to install new games? could you please confirm where exactly you are expecting the new games to show up. is it in the allowed and blocked list? could you please share your email address used to sign into Safe Family and also some details of the new installed games will be helpful.

Please email me salmon_pulla@mcafee.com 

Thank you

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