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Former Member
Not applicable
Message 1 of 3

I want a refund. This isn't working and I've tried everything.

How do I get a refund on McAfee Safe Family?  None of this is working right.  The app always stops reporting, especially from Windows activity.  Lots of apps that I can't block because the app doesn't work right.  App crashes on my Samsung Note 8 all the time.  I've tried creating new profiles, etc.  Been using for about 2 1/2 years, now it's just terrible.

2 Replies
Gokulakrishnan
McAfee Employee
McAfee Employee
Message 2 of 3

Re: I want a refund. This isn't working and I've tried everything.

Hi @Former Member , 

We have sent you a private message, Please respond with the information requested to help you better with the issue in safe family. 

Regards
Gokulakrishnan K
McAfee Support Team 

Former Member
Not applicable
Message 3 of 3

Re: I want a refund. This isn't working and I've tried everything.

I replied several times, but received ZERO response from anyone.  How about giving me a phone number so I can call you?

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