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Error code 1003400, cannot answer daughters request for permission and all else is blank. Have set up new user, restarted app. Can this be fixed. Can my daughter access everything with this not working?

Error cose 1003400. Is my daughter able to Access everything with this app not working? Will my trial end even of the app is not working properly?

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catdaddy
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Re: Error code 1003400, cannot answer daughters request for permission and all else is blank. Have set up new user, restarted app. Can this be fixed. Can my daughter access everything with this not working?

​  Could you kindly add to the discussion?

Cliff
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Re: Error code 1003400, cannot answer daughters request for permission and all else is blank. Have set up new user, restarted app. Can this be fixed. Can my daughter access everything with this not working?

Hello Carlos

Thank you bringing up this issue. This is issue is known and a will be fixed in the next version of Safe Famiy which will be available soon.

Regards

Farhan

catdaddy
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Re: Error code 1003400, cannot answer daughters request for permission and all else is blank. Have set up new user, restarted app. Can this be fixed. Can my daughter access everything with this not working?

​Thank you Farhan 

Cliff
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esaung
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Re: Error code 1003400, cannot answer daughters request for permission and all else is blank. Have set up new user, restarted app. Can this be fixed. Can my daughter access everything with this not working?

even though you see the error, your child is still being protected on their device and it will not impact what they can or cannot do. we've released updates for Android and Windows that addresses these issues so you shouldn't be seeing this issue anymore.

thanks,

E-ming

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