I gave time And app limits ás well but it does not work. My daughter never can use her phone. If i turn off every limits, she still does not see any app/game.
How I can delete her phone? Or how I can allow her to use what ahe want?
thanks
Solved! Go to Solution.
Hi @Dodefan
We are sorry for the inconvenience caused.
Kindly try to update the application and It should fix the issue. If issue persist, reinstall safe family with the latest version. Kindly refer the below articles
How to create and set up a Family profile in Safe Family
Alternatively, You can always contact the chat support using below link for technical assistance.
If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Regards,
Hari
Hi @Dodefan
We are sorry for the inconvenience caused.
Kindly try to update the application and It should fix the issue. If issue persist, reinstall safe family with the latest version. Kindly refer the below articles
How to create and set up a Family profile in Safe Family
Alternatively, You can always contact the chat support using below link for technical assistance.
If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Regards,
Hari
There is the latest version and I already reinstalled the app. Still not working. Any other idea? Thank you. I really want to delete my kid from the app. Please help me in this.
Please help me! I rtied everything so far...
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