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Message 1 of 3

Cannot block screentime


I have McAfee total protection account. I downloaded the Safe Family app. I tried pausing the screen time. Yet my kid is able to use the lap top. I though pause will pause the usage. In addition, I want to set control on some of the games he is playing. Those games he is playing does not show up the App list. 

Please help

2 Replies
Message 2 of 3

Re: Cannot block screentime

Hi @Ramanathp,

Check whether the date and time on your kid's device is synchronized with your device. For more information on this click on the link below

Safe family rules

How to setup safe family rules

Krishnamanikandan KS

Message 3 of 3

Re: Cannot block screentime


I have set family rules ( for example block screentime after 10 pm). Yet my kid is able to use it after 10 PM. It does not work.

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