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Alfo
Level 7
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Message 1 of 3

Admin rights on Safe family app

Good evening, I have been trying to install safe family app on my daughter’s iPad. I have upgraded the iOS to 15.5. Whenever I try to install the app, i would check the admin rights box and would take me to another screen. I would begin installation of files. After that a message saying that the profile has been downloaded and would need to review profile in settings app if I want to install it. 

not sure where this is. Have gone to setting on iPad and allowed everything. 

please help

2 Replies
Venkat_YM
Moderator
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Message 2 of 3

Re: Admin rights on Safe family app

Hi @Alfo 

Sorry for the inconvenience caused.

Is safe family application working on other devices?

Was it been working earlier on the device that you have issues?

Please help us with the screenshots of the issue for better understanding to help you further.

Regards,
Venkat

maccamcd
Level 7
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Message 3 of 3

Re: Admin rights on Safe family app

hello. I have the same problem with my sons apple mobile.

downloaded 'enroll5'.. but it doesn't progress..

within 'general, device management'' it doesn't show safe family...

thks for your help!

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