It's been over 2 months since this issue was reported and no progress appears to have been made by McAfee. I'm still experiencing this problem and it's not satisfactory that we haven't had an update on the progress to resolve this issue.
Looks like the problem was not my modem...
I went back to using my old one and after rebooting my laptop, the issue reappeared.
But it seems that it goes away when i change connections. When i booted, i disconnected from my home wireless and connected through my cellphones mobile connection and the processes stopped overloading shortly after that. Weird...
I am willing to help you guys on trying to find whats causing this. I just need to know how and what to do.
Thanks passed your offer on.
Alright, I have called to McAfee Customer Service and wasn't able to get any help as I was "transferred to a different region in my country". I searched Google for something called "McTrace" but to no avail. Could you guys be able to give a pure and specific instruction to my private message inbox? I really want to solve this problem and not lose any trust to McAfee. I'm really looking forward in sending service logs to you guys and happy to help.
I have it but best support talks to you re its use.
Chinthanai Selvan P Can you comment please
The reason why any progress weren't made as it seems that no logs were sent to McAfee for inspection. It would be great if you and I can help and not blame on them for not doing anything. If they persist in not servicing after sending logs, then I will just recommend get another AV software.
A toll-free number would be perfect. I live in Malaysia. The number that has been given from my recent customer service is 1800-80-7643.
Please confirm this.
Ok I am just a user like yourself so Selvan will assist here.
i have the same issue, i just bought mcafee and my laptop is slow as hell,
I would be more than happy to have them log into my machine to get the logs. I do not have access to McTrace or anything like that. I am not particularly technical o it does not sound like something I can do myself
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