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minatakry
Contributor
Message 1 of 2
‎04-08-2023 09:03 AM

McAfee vault

Hi,

I've had the problem for quite some time that I can't delete an old user account because of the remaining vault folder https://vidmate.onl/ . Is there a way to remove or decrypt it? Would appreciate help very much.

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Abhishek_Das
Moderator
Moderator
Message 2 of 2
‎04-08-2023 11:11 AM

Re: McAfee vault

Hi @minatakry ,

Greetings from McAfee. 

As we all know McAfee file lock is EOL. But we can still recover the files from the vault if you have the password which was setup for the McAfee vault. 

Kindly contact our McAfee Support to get assistance on this. 

Regards,
Abhi

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