Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 2

McAfee vault


I've had the problem for quite some time that I can't delete an old user account because of the remaining vault folder https://vidmate.onl/ . Is there a way to remove or decrypt it? Would appreciate help very much.

1 Reply
Message 2 of 2

Re: McAfee vault

Hi @minatakry ,

Greetings from McAfee. 

As we all know McAfee file lock is EOL. But we can still recover the files from the vault if you have the password which was setup for the McAfee vault. 

Kindly contact our McAfee Support to get assistance on this. 


How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community