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exbrit
MVP
MVP
Message 11 of 86

Re: Error attempting to Shred a SINGLE file

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OK thanks, let's see what happens 😉

Former Member
Not applicable
Message 12 of 86

Re: Error attempting to Shred a SINGLE file

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You may find this link helpful in your investigation -

Permissions Issue re 'Shredding' files in 'Temporary - Microsoft Community

This is the equivalent thread I'm running on Microsoft's Community forum

exbrit
MVP
MVP
Message 13 of 86

Re: Error attempting to Shred a SINGLE file

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​ - any ideas please?

selvan
McAfee Retired
McAfee Retired
Message 14 of 86

Re: Error attempting to Shred a SINGLE file

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Hello

I reviewed the support session under SR 484570-2236782076 that you posted. I would like to clarify the below

1. The Temp directory is on a separate drive partition and not on the Local disk where Windows install resides. This may be an issue because the System may not have permissions on this Drive Partition.

2. Is your Windows 10 a Retail copy or the Insider Preview build. If it is the later then it is possible that CU for Windows 10 might have a change that caused this issue.

Former Member
Not applicable
Message 15 of 86

Re: Error attempting to Shred a SINGLE file

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Hi Chinthanai,

1.     Yes, the 'Windows Temporary Directory' IS on a separate partition. It is a single-user PC and I ALWAYS access with 'Administrator's' permissions.

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2. I'm running a retail version of Windows 10 Pro, currently Windows 10 v1703 (Build 15063.332)

Former Member
Not applicable
Message 16 of 86

Re: Error attempting to Shred a SINGLE file

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Sorry missed the important bit off -

All users EXCEPT 'Users (MISSION-CONTROL\Users)' have 'Full Control'.

You may also find this useful -

Permissions Issue re 'Shredding' files in 'Temporary - Microsoft Community

- it's my equivalent thread on Microsoft's Community website.

Former Member
Not applicable
Message 17 of 86

Re: Error attempting to Shred a SINGLE file

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I've just been updated to McAfee All Access v 16.0.0 - the issue is still there

Peacekeeper
Message 18 of 86

Re: Error attempting to Shred a SINGLE file

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See what selvan says but I just shreded 5 files and all worked fine in 16.0.154

selvan
McAfee Retired
McAfee Retired
Message 19 of 86

Re: Error attempting to Shred a SINGLE file

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I understand that MISSION-CONTROL is the name of PC and any windows user profile falls within the "Users" group. Is it possible for you to add permissions to "Users" group as well and see if Shredding works. By Permissions I mean allowing the below

1. Full Control

2. Modify

3 Write

Former Member
Not applicable
Message 20 of 86

Re: Error attempting to Shred a SINGLE file

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Hi,

I've completed your request to change the permissions of the 'User' group

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Unfortunately, the issue still persists -

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