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Re: mmsshost.exe is using 77% of RAM

Hi Visje, sorry for the delay I was quite busy those last days. Thanks for your comment, clear to me and I understand.

Re: mmsshost.exe is using 77% of RAM

Just for information, after an other week without any recurring issue (so far!).

The situation today is for me as this:

1- I got a PC workstation, running the same win10 s/w and McAfee application. This unit was never and still is not affected.

2- I also have a laptop with same s/w versions, this is the one that got affected from the win10 creator update. As soon as the update was running, the McAfee issue started from early December with mmsshost hanging up as high as 90%+.

From the time I ran that piece of s/w provided by a McAfee tech (the SubDBFix.exe) on the laptop, the issue has not yet reoccured for almost three weeks by now. It looks like this is only valid for a direct McAfee subscription and not for s/w installed as part of a bundle.

Next week, I will uninstall completely the McAfee Total Protection s/w from the laptop and then reinstall it just for the fun, and see if the issue reoccurs or not!

selvan
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Message 133 of 151

Re: mmsshost.exe is using 77% of RAM

Those who are still facing the problem please try the below command and post back the output.

  1. Open a command prompt as an Administrator
  2. Type powercfg /a and hit Enter
  3. This should list out the supported Sleep states
  4. Post back the outcome for further investigation

Re: mmsshost.exe is using 77% of RAM

The following sleep states are available on this system:
Standby (S3)
Hibernate
Hybrid Sleep
Fast Startup

The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.

Standby (S2)
The system firmware does not support this standby state.

Standby (S0 Low Power Idle)
The system firmware does not support this standby state.

Re: mmsshost.exe is using 77% of RAM

Sorry for the delay! I publish two results: the 1st one is on the PC Workstation and the 2nd one is on the Laptop (where I mentioned the issue). See comments.

---------------------------------------------------------------------------------------------------------------------

The following sleep states are available on this system (WORKING PC Workstation on which the McAfee issue never occurred):

    Standby (S3),     Hibernate,     Hybrid Sleep,     Fast Startup

 The following sleep states are not available on this system:

    Standby (S1) :         The system firmware does not support this standby state.

    Standby (S2):         The system firmware does not support this standby state.

    Standby (S0 Low Power Idle):         The system firmware does not support this standby state.

 ---------------------------------------------------------------------------------------------------------------

The following sleep states are available on this system (Laptop on which the McAfee issue occurred):

    Standby (S3),    Hibernate,     Hybrid Sleep,    Fast Startup 

The following sleep states are not available on this system:

    Standby (S1):         The system firmware does not support this standby state.

    Standby (S2):         The system firmware does not support this standby state.

    Standby (S0 Low Power Idle):         The system firmware does not support this standby state.

Therefore, two different systems (one working and the other one having the issue) but exactly the same parameters.

 

Re: mmsshost.exe is using 77% of RAM

By the way, reference to the last note of my previous mail ("Next week, I will uninstall completely the McAfee Total Protection s/w from the laptop and then reinstall it just for the fun, and see if the issue reoccurs or not"), I have done it yesterday April 11, but took first the following into consideration: 

> on my working PC, the McAfee s/w was set with language 'en-us' and on the 'failing' laptop, 'en-gb'. Why, I do not know. Therefore, I uninstalled the McAfee Total protection s/w fully, then re-installed it but this time with the langage set to 'en-us'. You never know, even if this looks 'stupid'<

 En so far, mmsshost issue has not yet re-appeared after the 2nd day (cpu rate between 6 to 15%). Again, from the time I used this tool (SubDBFix.exe)

Re: mmsshost.exe is using 77% of RAM

Hi Did this issue ever get solved?  I just rebooted after a Windows Update and had the MMSSHost taking up the CPU.

Re: mmsshost.exe is using 77% of RAM

I should add that I am using LiveSafe and seeing that this problem has been around for months, I am seriously considering switching back to Norton.

selvan
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Message 139 of 151

Re: mmsshost.exe is using 77% of RAM

Is everyone updated to 16.0 R10 and seeing this problem? Please let me know

jonno2001
Level 8
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Message 140 of 151

Re: mmsshost.exe is using 77% of RAM

Yeah, McAfee Internet Security  version 16.0 R10

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