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Nathandodd
Contributor
Message 1 of 6

Need Suggestions For Windows10

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Hello friends. I am posting this for a need. I have been suffering from the "Driver_IRQL_Less_Or_Not_Equal Windows 10 Blue Screen error" for the last couple of days. At present, I am using McAfee. I did a Google search and found this. There mentioned a point that may be the culprit is the "Firewall" and should I turn it off. Guys, can I follow the process mentioned there?

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Kumar_suman
Moderator
Moderator
Message 2 of 6

Re: Need Suggestions For Windows10

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Hi @Nathandodd ,

Greetings from McAfee.

If you suspect McAfee firewall causing the problem, you can temporally uninstall McAfee and check Performance. If you still encounter error after Mcafee uninstalled, Contact your system manufacturer for rollback, disable or uninstall drivers recently installed on your computer. Kindly refer the below article to uninstall and reinstall Mcafee.

For any further assistance, Contact McAfee Consumer support

How to remove McAfee products from a PC that runs Windows

How to download and install McAfee consumer products

Regards,

Kumar

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5 Replies
Kumar_suman
Moderator
Moderator
Message 2 of 6

Re: Need Suggestions For Windows10

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Hi @Nathandodd ,

Greetings from McAfee.

If you suspect McAfee firewall causing the problem, you can temporally uninstall McAfee and check Performance. If you still encounter error after Mcafee uninstalled, Contact your system manufacturer for rollback, disable or uninstall drivers recently installed on your computer. Kindly refer the below article to uninstall and reinstall Mcafee.

For any further assistance, Contact McAfee Consumer support

How to remove McAfee products from a PC that runs Windows

How to download and install McAfee consumer products

Regards,

Kumar

Nathandodd
Contributor
Message 3 of 6

Re: Need Suggestions For Windows10

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Thanks for replying. You are right. Antivirus was the main culprit.

julianord
Contributor II
Message 4 of 6

Re: Need Suggestions For Windows10

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@Nathandodd wrote:

Hello friends. I am posting this for a need. I have been suffering from the "Driver_IRQL_Less_Or_Not_Equal Windows 10 Blue Screen error" for the last couple of days. At present, I am using McAfee. I did a Google search and found this. There mentioned a point that may be the culprit is the "Firewall" and should I turn it off. Guys, can I follow the process mentioned there?


Hi there! Have you changed your antivirus? Did the problem reappear?

xin8068844519
Contributor III
Message 5 of 6

Re: Need Suggestions For Windows10

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Hi there, Apps that use your laptop camera, or webcam, might not work correctly if the Firewall blocks them. For example, you might be unable to use video conferencing apps such as zoom or the video conferencing apps. So there may be some driver which can cause this. Regarding firewall you can configure it in the permission list and it will be resolved.

fareanywhere
Contributor
Message 6 of 6

Re: Need Suggestions For Windows10

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@ fareanywhere Thanks for the information, I am also looking for this...

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