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wedlife
Contributor
Message 1 of 3

Intel Anti-Theft locked my laptop at BIOS, need assistance

i live in VietNam and My Vaio Pro13 (i buy it in Vietnam so i have a fullbox) has been locked by Intel anti-theft technology It says lock is due to platform attack detected. time left to enter passphrase : 280 seconds please select one of the following for platform reconvery:

1 - passphrase

2 - Server recovery token

Platform ID : 0000B880

intel(R) Anti-theft technology service provider ID :5000

It is asking for a passphrase or server recovery token either of which I do not have. Is there anyway to help me with this problem ? Hope you can help me, if you want i advise somethings pls let me know !!! Thank you so much

2 Replies
muthu_ganesh
McAfee Retired
McAfee Retired
Message 2 of 3

Re: Intel Anti-Theft locked my laptop at BIOS, need assistance

Hi @wedlife 

Intel Anti-Theft Service is End of life. So I would suggest you to use the following link TS102246 to unlock your Laptop BIOS.

somboon-wm
Contributor
Message 3 of 3

Re: Intel Anti-Theft locked my laptop at BIOS, need assistance

Intel Anti-Theft locked my laptop at BIOS, need assistance
i live in VietNam and My Vaio Pro13 (i buy it in Vietnam so i have a fullbox) has been locked by Intel anti-theft technology It says lock is due to platform attack detected. time left to enter passphrase : 280 seconds please select one of the following for platform reconvery:

1 - passphrase

2 - Server recovery token

Platform ID : 0000ECDA

intel(R) Anti-theft technology service provider ID :5000

It is asking for a passphrase or server recovery token either of which I do not have. Is there anyway to help me with this problem ? Hope you can help me, if you want i advise somethings pls let me know !!! Thank you so much
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