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Liwaa
Contributor
Message 1 of 14

Cannot install on windows 11

McAfee was already installed on my machine and working properly. Since I upgraded to windows 11 I could not open McAfee again, so I tried uninstalling it to install it again.

Now I cannot install it on my machine I just get the install message and click yes and then nothing happens. It seems the order does not pass through.

Can someone help please?

 

Liwaa

13 Replies
Smita_Kumari
Moderator
Moderator
Message 2 of 14

Re: Cannot install on windows 11

Hi @Liwaa 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding installation.

Regards,
Smita

Liwaa
Contributor
Message 3 of 14

Re: Cannot install on windows 11

can someone the team help it has been two weeks and nobody contacted me.

Peacekeeper
Message 4 of 14

Re: Cannot install on windows 11

@Smita_Kumari  can you please help this user

Liwaa
Contributor
Message 5 of 14

Re: Cannot install on windows 11

Smita is aware of this issue since couple of weeks now and she never contacted me every time I get incorrect excuses and does not respond to my email. I appreciate if you can assign someone else.

Peacekeeper
Message 6 of 14

Re: Cannot install on windows 11

Just to let you know I am a user like you and can only ask mods to come via putting their name in a post. So trying another. Good luck

@GaneshR can you assist this user or get someone who can

Liwaa
Contributor
Message 7 of 14

Re: Cannot install on windows 11

@Peacekeeper @Smita_Kumari  any update on this?

Peacekeeper
Message 8 of 14

Re: Cannot install on windows 11

Sorry seems they re not reading this.. As I said I am only a user as  you are and cannot call mods more than you can. 

Liwaa
Contributor
Message 9 of 14

Re: Cannot install on windows 11

@Smita_Kumari  any update on this???? it has been several weeks and months worse customer experience!

Smita_Kumari
Moderator
Moderator
Message 10 of 14

Re: Cannot install on windows 11

Hi @Liwaa ,

Sorry for the inconvenience caused.

I request you to kindly re-install the latest version of McAfee and do let us know if issue still persist. 

if issue still persist, kindly do reach to us on below mentioned link.

https://service.mcafee.com/?page=shell&shell=contact-support

Regards,
Smita

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

 

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