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Vanja
Contributor
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Message 1 of 2
‎09-19-2021 11:14 PM

Refusjon

Bestilte ett abbonemang og fikk feilmelding. Prøvde et annet visakort og fikk ny feilmelding. Sjekket så at visakortet var åpent for handel i irland (som det stod behandlet kjøpet) og prøvde igjen for tredje gang. Fortsatt feilmelding. Kjøpte da antivirus fra en annen levrandør. I etterkant ser jeg at det er reservert tre beløp fra McAfee på våre kontoer. ber om at disse beløpene refunderes snarest da deres tjenester ikke lenger er ønsket. Det oppleves noe rart å få feilmelding om at transaksjonnen ikke kunne gjennomføres og samtidig som beløpet blir trukket fra konto. dere spekulerer vel ikke i at kunder ikke følger med eller ikke gidder jobben med å kreve penger tilbake???

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Bharani_BD
McAfee Retired
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Message 2 of 2
‎09-20-2021 12:42 AM

Re: Refusjon

Hei @Vanja 

Vi beklager ulempen. Vennligst kontakt vårt supportteam for å fortsette forespørselen.

Klikk på denne lenken for å kontakte brukerstøtten. 

Takk og hilsen
Bharanidharan S

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