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mohamadarief81
Contributor
Message 1 of 3

expired mc afee didnt match with cover MC afee.

Hallo Good Morning

I want to ask about expired mc afee didnt match with cover. in mc afee is only 12 month and in cover 15 month. i want to complain to fix expired to 15 month not only 12 month. I want ask about this word Protect all your PCs, Macs, smartphones, and tablets† with the same subscription at no extra cost - See more at: https://www.mcafee.com/consumer/en-us/store/m0/catalog.html?pkgid=516#sthash.WUxHRfUQ.dpuf what does mean about this word? if i buy 1 user internet security can i download to my android with the same activation code with my PC. i want download to my android with use mc afee and i look only 1 month only not 15 month . what is solution about this case?

Thank you

Bukti Mc Afee.jpgMc Afee.jpg

2 Replies
Peacekeeper
Message 2 of 3

Re: expired mc afee didnt match with cover MC afee.

Re the 15mth issue call customer service they Handle these issues

Customer service

To cover your other device you would have created a McAfee account when installing the software you enter this account and add a device ie tablet etc.You do not reuse the activation code.

catdaddy
MVP
MVP
Message 3 of 3

Re: expired mc afee didnt match with cover MC afee.

Moved from Live Support to "My Account" Online > Discussions

Cliff
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