Hi,
I was wondering if someone could tell me how I'm supposed to activate my McAffee product when www.mcaffee.com/activate redirects to some promotion page trying to sell me the product I have already bought? Really frustrating. I know you live on serlling stuff but come on.
Solved! Go to Solution.
Thank you for posting this issue and for all those contributing to providing the correct answer. This has led to the Knowledgebase team improving an existing article and developing a new customer video.
The knowledgebase team will update the following article over the next few days that will also link to this new video.
To view the article, see: activating your subscription.
The new activation video is now available and shown below and the link is: McAfee - How to activate your McAfee subscription - YouTube
Kevin Thomas
Knowledgebase Analyst
Digital Customer Experience
...oh wait. At the bottom of the pace on the packaging it says "Need Assistance? Visit: https://service.mcaffee.com"
Hmm...it would seem that page does not exist.
Discussion successfully moved from General Discussion to "My Account" Online
How to download and install McAfee consumer products
Document ID: TS100342
Summary
Follow these steps to download and install a McAfee consumer security product.
Detailed steps are available in this article TS100342
helter wrote:
...oh wait. At the bottom of the pace on the packaging it says "Need Assistance? Visit: https://service.mcaffee.com"
Hmm...it would seem that page does not exist.
There's only 1 "f" in McAfee
As mentioned in Post #4, it should be https://service.mcafee.com
Spelled with (1) f...
The correct url for activating McAfee is https://www.mcafee.com/activate please confirm if this works for you. Also the support site is https://service.mcafee.com
Can you please confirm that the link on the box had 2 Fs in mcafee?
What packaging any chance of a picture of it if it has 2 ffs
Thank you for posting this issue and for all those contributing to providing the correct answer. This has led to the Knowledgebase team improving an existing article and developing a new customer video.
The knowledgebase team will update the following article over the next few days that will also link to this new video.
To view the article, see: activating your subscription.
The new activation video is now available and shown below and the link is: McAfee - How to activate your McAfee subscription - YouTube
Kevin Thomas
Knowledgebase Analyst
Digital Customer Experience
Thank you Kevin....
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