Hello. My subscription was automatically refreshed but, unfortunately, after 3 years of using the same device, I no longer use it, so I want to cancel my subscription. The customer support service is not working. Is it possible to help me solve my issue from here?
Thank you very much.
Hi @nickbantas
Greetings from McAfee.
Sorry for the inconvenience caused. We request you to try our chat support link by clicking on the below link and let us know how it goes.
Regards,
Venkat
Hello Venkat. Unfortunately, this option doesn't work. It opens a blank page.
Hi @nickbantas
Greetings from McAfee.
We are sorry for the inconvenience caused. I have sent a private message to you, kindly check the private message for further details.
Regards,
Venkat
I have the same problem. The support page is blank. How can I get the refund from auto-renewal? Please help. Thanks.
Hi @GaryKS
Greetings from McAfee.
We are sorry for the inconvenience caused. I have sent a private message to you, kindly check the private message for further details.
Regards,
Venkat
HI
Replied your private message with my contact details but didn't receive your call back finally. Would you please advise how to proceed refund request by inbox or just leave the message here? Thanks.
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: