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Piuslyn
Level 7
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Message 1 of 3

Please cancel and refund

Hi,

I've been trying to use my account to cancel and refund an annual payment that occurred June 7th but the website will not allow me. 

Please could you assist with cancelling and processing a full refund as I'm within the 60 days requirement.

I tried contact twitter, phone number and sending emails but no avail. I'm in Ireland and have called that number several times: 0800 028 7581 - and I get a message that the number I have called is not recognised.

Please it would be helpful if there was a trusted support system without having to use the community support. Either way, I hope you can assist.

Many thanks

2 Replies
Kumar_suman
Moderator
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Message 2 of 3

Re: Please cancel and refund

Hi @Piuslyn 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Kumar

Re: Please cancel and refund

I Have Called the number +1 (800) 028-0243 and It says the number is blocked for customers. And I need to talk to you guys as soon as possible. Thank you pls reply me asap

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