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djklaugh
Contributor
Message 1 of 3

Can't change email on my profile

I am trying to update information on my account. But when I try to change my email address it won't change it - keeps saying to enter address for OLD ISP. How do I effect this needed change???

2 Replies
exbrit
MVP
MVP
Message 2 of 3

Re: Can't change email on my profile

If you are talking about your software account online then you may have to phone Customer Service for that.  It's free:

Contact Support

exbrit
MVP
MVP
Message 3 of 3

Re: Can't change email on my profile

If it's your account here in this Community, you'll have to send me a private message with the details and to do that you need to click on my name and then click Follow (lower right of profile banner).

Reload the page and then you should see a "Message" button appear.

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