Hi,
I bought Mc Afee and not able to activate it. A message says the product key you entered is already registered to an existing account. Log in using the same account information. i dont remember the username and password used to activate it. is there any way to retireve it?
thanks.
Moved to the My Account area for better attention.
Hi there,
Please follow these below information so as to get you programs activated ;
First we need to find out the email address to which this software is associated ;
Step 1:
Open security center
Click on Navigation > then click on Subscription -- Now you have got the email address
Step 2 :
Login to http://us.mcafee.com/root/login.asp
Since you do not have the password – use the forgot my password option and get your password obtained .
Step 3:
Right click on the M icon on the system tray
Click on Activate/Register and follow the steps
Use the obtained credentials for registration .
That should take care of it, else get back to us and we are here for more help
Regards,
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: