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tanujr
Contributor
Message 1 of 2

non removable file

non removable fileA week ago my Mc Afee Mobile Security app found a virus that it's class "non-removable file". I did a reset to my android phone, but a week later app found same threat again. It contains artemis!sed882c0398b7 which is potentially unwanted program..how should I remove this file from my phone ?

 

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1 Reply
karthikeyan_J
McAfee Retired
McAfee Retired
Message 2 of 2

Re: non removable file

Hi @tanujr,

Please let us know your Mobile OS version.

Kindly make sure that the mobile and the McAfee Mobile Security application is upto date. Once done, please check again. If the issue is still not resolved, reinstall the McAfee Mobile Security application and let us know about the outcome.

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