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Message 1 of 2

i put my mobile device in guest mode and cant get it out

i put my mobile device in guest mode and I unlock it but it keeps opening the thing for me to type the pin and It keeps closing and i cant get it unlocked

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Contributor II
Message 2 of 2

Re: i put my mobile device in guest mode and cant get it out

Hi @diamondhorne 

This is Krithika from McAfee support. I understand that your device is asking for a PIN to enter. We need few more information to help you with the solution.

1. Please let me know if it is asking for McAfee 6 digit PIN or device PIN that you set up for your mobile device?

2. What happens when you enter the PIN?

3. What is the make and model of the device, is the Guest mode that you are in is McAfee guest mode or device guest mode?



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