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Message 1 of 4

Vpn will not stay on

Using mobile security app mcafee version

For the vpn option when clicking to turn 'On', displays 'turning on vpn' then returns to Off. The vpn does not turn on. Any suggestions?

3 Replies
Message 2 of 4

Re: Vpn will not stay on

Hi @OdieHug,

Greetings from McAfee.

McAfee is aware of this issue and we are working on it. We will update you once the issue is sorted out.


Krishnamanikandan KS

Message 3 of 4

Re: Vpn will not stay on

I had this exact same problem with the VPN not staying "on" with my Samsung Note 20.

What worked for me: Removed the App and reinstalled it through the Google Play Store.

Message 4 of 4

Re: Vpn will not stay on

Hi, has this issue been resolved? If so, please share the resolution steps as I am still having this issue for over a week.







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