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LaidR
Contributor II
Message 1 of 5

Update of product McAfee Antivirus Plus

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Hello team,
Could you please tell me how I can update the product (McAfee Antivirus Plus) ? I did not find where under the product Mcafee antivirus plus which I have?
I tried to upade it under paly stroe wheere the name is difrent (McAfee Security Antivirus VPN) but without sucees.

Thanks in advance

3 Solutions

Accepted Solutions
Venkat_YM
Moderator
Moderator
Message 2 of 5

Re: Update of product McAfee Antivirus Plus

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Hi @LaidR 

Greetings from McAfee.

Sorry for the inconvenience caused.

We would like to let you know that when you search in google play store to install any product of McAfee Anti-Virus app it commonly shows McAfee Security AntiVirus VPN. So, kindly install the McAfee Security Antivirus VPN and login to the McAfee account. Eventually, you would receive the latest update of McAfee 7.12 version. Refer below article for installation on mobile devices.

McAfee Installation

If you are still having any issues kindly reach out to the McAfee Support by clicking on the below link.

McAfee Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

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LaidR
Contributor II
Message 3 of 5

Re: Update of product McAfee Antivirus Plus

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Hello Venkat,

I do the update via play store and when I reached to open the application and I tried to connect to my account Mcafee, l get this message via web :

You need to enable JavaScript to run this app

And it all things stopped at this stpes, could you please give me a help to solve this issue?

Thanks in advance.

IMG_20230410_220804.jpg

 

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LaidR
Contributor II
Message 4 of 5

Re: Update of product McAfee Antivirus Plus

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Hi team,

Problem solved.

Best regards,

View solution in original post

4 Replies
Venkat_YM
Moderator
Moderator
Message 2 of 5

Re: Update of product McAfee Antivirus Plus

Jump to solution

Hi @LaidR 

Greetings from McAfee.

Sorry for the inconvenience caused.

We would like to let you know that when you search in google play store to install any product of McAfee Anti-Virus app it commonly shows McAfee Security AntiVirus VPN. So, kindly install the McAfee Security Antivirus VPN and login to the McAfee account. Eventually, you would receive the latest update of McAfee 7.12 version. Refer below article for installation on mobile devices.

McAfee Installation

If you are still having any issues kindly reach out to the McAfee Support by clicking on the below link.

McAfee Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

LaidR
Contributor II
Message 3 of 5

Re: Update of product McAfee Antivirus Plus

Jump to solution

Hello Venkat,

I do the update via play store and when I reached to open the application and I tried to connect to my account Mcafee, l get this message via web :

You need to enable JavaScript to run this app

And it all things stopped at this stpes, could you please give me a help to solve this issue?

Thanks in advance.

IMG_20230410_220804.jpg

 

LaidR
Contributor II
Message 4 of 5

Re: Update of product McAfee Antivirus Plus

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Hi team,

Problem solved.

Best regards,

heinzp2
Contributor
Message 5 of 5

Re: Update of product McAfee Antivirus Plus

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Beim automatischen Update von Mcafee AntiVirus Plus wird eine falsche Version installiert. Statt Version: 16.0 R52 wird version: 16.0 R111 installiert. Dadurch fehlen Funktionen wie Shredder oder Tracherbereinigung. Musss jetzt jede Woche Mein Mcafee manuell neu installieren. Kann das nicht korrigiert werden?

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