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anarud
Former Member
Message 1 of 1
‎04-14-2013 12:14 PM

Samsung Galaxy Tab 2 (Android 4.x)

Good afternoon all,

For those having issues with the tablet above, try to follow these steps (Steps also available here: http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101230😞

1 - Access your McAfee account, and on the mobile devices, select your device.

2 - Click the link that says Portal McAfee Mobile Security

3 - Access the Lock feature https://www.mcafeemobilesecurity.com/member/lock.aspx and select the Unlock option to your right.

I had never seen this until now, but thankfully the unlock feature worked great.

Could McAfee provide a simple explanation as to what might have caused this?

Best regards,

Hugo.

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