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dagflorida
Contributor II
Message 1 of 4

”Safe Web” option is unresponsive

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I am using McAfee Mobile Security V4.0.2.1209 on on an iPad purchase new in 2019,

“Safe Web” is off. I can’t  turn it on. If I tap Safe Web, the app closes regardless of which browser I use.

How can I activate the Safe Web functionality?

Thank you.

1 Solution

Accepted Solutions
Gokulakrishnan
McAfee Employee
McAfee Employee
Message 3 of 4

Re: ”Safe Web” option is unresponsive

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Hi @dagflorida 

 

Safe web in Apple iPhone turns on the VPN to ensure the secure network. Having any other VPN application or if  VPN is already turned on in your device could cause this issue. Please do check the VPN option in your phone settings. 

 

Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

View solution in original post

3 Replies
Peacekeeper
Message 2 of 4

Re: ”Safe Web” option is unresponsive

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@Madhan 

Any thoughts?

Gokulakrishnan
McAfee Employee
McAfee Employee
Message 3 of 4

Re: ”Safe Web” option is unresponsive

Jump to solution

Hi @dagflorida 

 

Safe web in Apple iPhone turns on the VPN to ensure the secure network. Having any other VPN application or if  VPN is already turned on in your device could cause this issue. Please do check the VPN option in your phone settings. 

 

Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

dagflorida
Contributor II
Message 4 of 4

Re: ”Safe Web” option is unresponsive

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Your reply solved the  problem. Thank you.  Safe Web is now functional.

 

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