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menonic
Contributor
Message 1 of 16

Pin Code

Hello, buy a mobile in the US restart factory and asks for a pin to unlock, as I can get help, urgent

15 Replies
exbrit
MVP
MVP
Message 2 of 16

Re: Pin Code

Moved to Mobile Products for better support.

You might get faster support by phoning Mobile Support in your own country, there is a local support number.

Contact Support

menonic
Contributor
Message 3 of 16

Re: Pin Code

hello and try to get help by this route and do not respond

exbrit
MVP
MVP
Message 4 of 16

Re: Pin Code

OK, I will try to alert someone in support to help you here.

exbrit
MVP
MVP
Message 5 of 16

Re: Pin Code

Meanwhile could you tell us the make and model of the phone and how you bought it...(new from shop or second-hand from someone else) ?

menonic
Contributor
Message 6 of 16

Re: Pin Code

of course, the phone is an LG G3 D850, acquired and used on Ebay

exbrit
MVP
MVP
Message 7 of 16

Re: Pin Code

Did you ask the seller for the PIN ?

menonic
Contributor
Message 8 of 16

Re: Pin Code

yes, but no responding

exbrit
MVP
MVP
Message 9 of 16

Re: Pin Code

OK then I don't know what to suggest.  Hopefully the person(s) I contacted in support will know what to do.

I don't know who it is or when they will be here, so it may take a while.

selvan
McAfee Retired
McAfee Retired
Message 10 of 16

Re: Re: Pin Code

Hi,

Please attempt to call on 1-888-813-1263 and post back the status. Support lines should be operational at the moment.

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