The program is only showing 20 apps of the 68apps indicated. Why doesn’t it show all apps? It use to show them all. Now only a handful. Please help.
Kindly help us with few information to assist on this.
I have safe family version 188.8.131.52.
i just updated to ISO 12.0.
Still not showing all apps and icons not appearing for others.
Are both parent and child device running on iOS 12?
Shall we ask for a screenhot for this issue?
are you seeing only 20 apps on the device or in Safe Family App?
I only see 21 apps of the 68 indicated apps on the device. The device is shared between child and parent.
if you switched profile from parent to kid on the iOS device, some apps are hidden based on the kids age. Safe Family blocks apps based on Apple app store kid's age rating . Apps will reappear on the device when you switch profile back from kid to parent.
does this help?
I don’t know how to send a screenshot here.
Both are operating in 12.0 but the problem happened before the upgrade
No. Switching makes no difference. Still only a handful of app show up for both child and parent. I actually have no restrictions for any apps or in purchases. It’s more just a way to monitor activity and no restrict for me.
Again it use to show all when I first had the app downloaded but now it does not.
This problem got worse. Now only see 3 apps for one kid and other kids says “No results”
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