Please follow the below procedure and post the outcome
Note : If Virus definition failed to update, please do reinstall McAfee application to get the latest definition.
Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
After following the steps you indicated, initially nothing happened and I got the same virus messages (all 8). I then uninstalled and reinstalled McAfee and it appeared that took care of the issue but the next morning all 8 virus alerts once again appeared. So it did not work.
Any additional guidance is appreciated.
Hi @My2Turns
Please reply us with the name of the threat and the Artemis ID on each threat with the storage location of the threat. I will look in to our virus definition and check if it is whitelisted.
Please follow the below steps to find the threat name/location/Artemis ID
Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
Hello,
Same with me too. Since yesterday I'm getting this alert on my mobile and the only option is Ignore threat.
About the file
Type: Non-removable file
Pathname:/preload/vendor/app/com.gamestore.apk
Created: 10 Jun 2016
Please help me resolve this threat.
Regards,
K.Prasanna
Hi,
Is there any solution to this threat? Please help.
Hi @K_PRASANNA ,
Please follow the below procedure and post the outcome
Note : If Virus definition failed to update, please do reinstall McAfee application to get the latest definition.
Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
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