Getting this.
With the new update livesafe app i got a trojan with Artemis!2fd47f2a914d
In system/CDA/items/ID3os/ID3Os.apk
Is this truly a trojan or a false positive.
Lots of users on the Finnish forum seem to have got this but have referred us back here.
Hi Rowles,
Please remove the file from the location as it's a trojan, kindly let us know if you have any trouble in removing it.
Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
The file can't be neither found by me nor can be removed by mcafee. Any way all nokia users have the same complaint in many forums. I have installed kaspersky, norton and avast and all do agree that my device is safe. Maybe it's a false positive alarm by Mcafee.
Hi @L_an
Can you help me in collecting logs from your device, i ll have this reported to our developing team.
Is this helpful?
I don't know what logs to send and how
I have the exact same problem on a Nokia 6.
Hello @L_an
Kindly follow the below steps for collecting logs
Steps
1. Open McAfee Security on device
2. Tap the top bar 10 times with-in 20 seconds.
3. Scan to start logging activity (Toaster Message) "Logging enabled"
4. Run the scan/record the issue.
5. Tap the bar 10 times to Stop the logging
6. (Toaster message) Logging stopped
Automatically it saves the logs in our data base, I need the IMEI number of your device to pull up the and the OS version, please respond to my DM
I have a Nokia 7 plus with the same problem
I contacted the nokia support, they said not to worry, it's false positive, only mcafee recognizes ID3Os.apk as trojan artemis ... so, I do not know, maybe it's really a mcafee problem
Thank you art_batis for your comment, reassure me, But I would like someone from Mcaffe to confirm this false positive and be able to ignore and erase the notice. I have also tried to pass another antivirus such as Avast and do not give this warning.
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