With the new update livesafe app i got a trojan with Artemis!2fd47f2a914d
Is this truly a trojan or a false positive.
Lots of users on the Finnish forum seem to have got this but have referred us back here.
Please remove the file from the location as it's a trojan, kindly let us know if you have any trouble in removing it.
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The file can't be neither found by me nor can be removed by mcafee. Any way all nokia users have the same complaint in many forums. I have installed kaspersky, norton and avast and all do agree that my device is safe. Maybe it's a false positive alarm by Mcafee.
Can you help me in collecting logs from your device, i ll have this reported to our developing team.
Is this helpful?
I don't know what logs to send and how
I have the exact same problem on a Nokia 6.
Kindly follow the below steps for collecting logs
1. Open McAfee Security on device
2. Tap the top bar 10 times with-in 20 seconds.
3. Scan to start logging activity (Toaster Message) "Logging enabled"
4. Run the scan/record the issue.
5. Tap the bar 10 times to Stop the logging
6. (Toaster message) Logging stopped
Automatically it saves the logs in our data base, I need the IMEI number of your device to pull up the and the OS version, please respond to my DM
I have a Nokia 7 plus with the same problem
I contacted the nokia support, they said not to worry, it's false positive, only mcafee recognizes ID3Os.apk as trojan artemis ... so, I do not know, maybe it's really a mcafee problem
Thank you art_batis for your comment, reassure me, But I would like someone from Mcaffe to confirm this false positive and be able to ignore and erase the notice. I have also tried to pass another antivirus such as Avast and do not give this warning.
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