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Former Member
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Message 1 of 2
‎08-01-2019 06:01 AM

Need help with adding devices

Today when i was trying to add my mobile device to Livesafe it requested me to either send a mail to my address or a SMS to my phone. I picked the SMS option I entered my phone number and I clicked send. It said it was sent and told me to follow the instructions. But the SMS didnt arrive to my phone and I'm pretty sure I entered the right phone number.

So lets say I entered the wrong number does this allow the other receiver to access my account?

And could this be happening because of my provider?

Thank you.

 

1 person had this problem.
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Dustin_techie
Reliable Contributor
Reliable Contributor
Message 2 of 2
‎08-04-2020 06:35 AM

Re: Need help with adding devices

There is another way to install McAfee on your phone. Go to Play Store, search McAfee and install it. When you activate, make sure you enter the email registered with McAfee and the password. This should fix the issue.

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