Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Message 1 of 2

Need help with adding devices

Today when i was trying to add my mobile device to Livesafe it requested me to either send a mail to my address or a SMS to my phone. I picked the SMS option I entered my phone number and I clicked send. It said it was sent and told me to follow the instructions. But the SMS didnt arrive to my phone and I'm pretty sure I entered the right phone number.

So lets say I entered the wrong number does this allow the other receiver to access my account?

And could this be happening because of my provider?

Thank you.


1 Reply
Reliable Contributor
Reliable Contributor
Message 2 of 2

Re: Need help with adding devices

There is another way to install McAfee on your phone. Go to Play Store, search McAfee and install it. When you activate, make sure you enter the email registered with McAfee and the password. This should fix the issue.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community