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Nir76
Contributor
Message 1 of 2
‎09-24-2019 11:06 AM

Mcafee mobile security - Long booting time

Hello all,

I have a new Mi9 phone and I'm using  the Mcafee mobile security app.

On my previous Hauwei the app worked just fine.

In the new Mi9, the opening screen of the app is "frozen" for a very long time (even minutes) and only then, the main screen finally appears.

Reinstalling the app didn't worked...

Any suggestions anyone?

Thanks,

Nir

   

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1 Reply
Gokulakrishnan
McAfee Employee
McAfee Employee
Message 2 of 2
‎09-25-2019 07:50 AM

Re: Mcafee mobile security - Long booting time

Hi @Nir76 , 

I understand that the McAfee app is not responding as soon as you open the application in your Mi Phone. I suggest to check if you have any optimizer application or Battery optimizing feature that includes McAfee Mobile security. Which will slow down the priority of the application in your device. However sometimes it may take time to response during first few access to the application.

 

Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

 

 

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