For the last few weeks, each time I use my phone I get a message that McAfee is paused and some protection isn't active. When I pick the notification, it opens McAfee, and I have to login, then everything appears fine... until I next use my phone, then the message is back.
All permissions are in place, the app is slated for never to have permissions removed. All notifications are allowed. I've googled the heck out of this and can't find any useful information yet.
My questions:
1. Is this notification accurate, are some of my protections actually paused?
a. If so, which ones would be impacted?
2. Any ideas on how to correct this?
Hi @RodR_CdA,
Greetings from McAfee.
We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the issue.
Regards,
Krishnamanikandan KS
same here on Android phone and more often on Android tablet
Hi @Teg_m3ist3r,
Greetings from McAfee.
Kindly navigate to phone settings -> mcafee notification or mcafee settings and enable the notifications. Reply back to this message if the issue still persists.
Regards,
Krishnamanikandan KS
Hi @Gecole,
Greetings from McAfee.
Kindly navigate to phone settings -> mcafee notification or mcafee settings and enable the notifications. Reply back to this message if the issue still persists.
Regards,
Krishnamanikandan KS
Hi, I have the same problem despite Notification being enabled with all categories turned on. Any other suggestion(s)? Thanks!
Yes, notifications have always been enabled and this continues to happen. Sometimes McAfee has the 24/7 threat protection is ON notification, but if that isn't showing then the Security is on Pause notification will periodically show up.
I have the same issue, and notifications have always been on. Its happened 3 times today and its early lunchtime. I'm fast reaching a point where I will use other antivirus software
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