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dixitarju
Contributor
Message 1 of 6
‎03-03-2018 04:47 AM

McAfee Mobile Security Not Working

As I have updated my Note 8 from Android Nougat to Android Oreo today whenever now I will open the McAfee antivirus it only loading a blank screen on the start up and gradually crashes itself after a while. How to fix it?

Update: Upon uninstalling McAfee and reinstalling the app from Google Play its working just fine again 🙂 

Arjun Dixit
Showbox Mobdro Tutuapp

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1 person had this problem.
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5 Replies
eima
Contributor
Message 2 of 6
‎03-14-2018 05:32 AM

Re: McAfee Mobile Security Not Working

How to uninstall if phone is locked by that black screen with McAfee logo? I am not able to install or uninstall anything.

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eima
Contributor
Message 3 of 6
‎03-14-2018 05:51 AM

Re: McAfee Mobile Security Not Working

Ok, sort it out. Restarted in safe mode (wiht hard keys). Then uninstalled McAfee.

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JSW1
Contributor
Message 4 of 6
‎11-08-2018 04:00 PM

Re: McAfee Mobile Security Not Working

I have 3 Galaxy S8 phones that have the McAfee Mobile Security on them and it has stopped working on one of them.  I first noticed it has been about 5 days since it would back up - and I try once or twice every day.  When I looked at the app on the phone it will not open up - it just has a green screen that says McAfee.  How do I get it to work?  There doesn't seem to be any customer support that I can call.  I'm almost afraid to uninstall / reinstall because I'm not sure which code goes with which phone.

Thanks.

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muthu_ganesh
McAfee Retired
McAfee Retired
Message 5 of 6
‎11-13-2018 12:28 AM

Re: McAfee Mobile Security Not Working

Hello @JSW1 

You can reach our technical chat /phone support at https://service.mcafee.com 

Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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joegellen20
Contributor
Message 6 of 6
‎05-20-2019 04:51 AM

Re: McAfee Mobile Security Not Working

@dixitarju wrote:

As I have updated my Note 8 from Android Nougat to Android Oreo today whenever now I will open the McAfee antivirus it only loading a blank screen on the start up and gradually crashes itself after a while. How to fix it?

Update: Upon uninstalling McAfee and reinstalling the app from Google Play its working just fine again 🙂 

Arjun Dixit
Mobdro APK Mobdro for PC Mobdro for smart tv

Thank you for the updates this thread and share your experience with us.

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