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Paula5
Contributor
Message 1 of 3

Livesafe incompatible with Huawei P30 phone

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My Huawei P30 has recently come up with the message that my installed Mcafee Livesafe is no longer compatible with the phone.

Please can you advise? 

1 Solution

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Hari_durairaj
Moderator
Moderator
Message 3 of 3

Re: Livesafe incompatible with Huawei P30 phone

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Hi @Paula5 

We regret to inform that your Huawei device model is currently not compatible with McAfee as it is using a Custom OS and has several limitations. For more information, please visit our article mentioned below.

McAfee Security - Known limitations on custom versions of Android

Please feel free to reach out to McAfee Consumer Support by clicking the below link

McAfee Consumer Support

Regards,
Hari

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2 Replies
Smita_Kumari
Moderator
Moderator
Message 2 of 3

Re: Livesafe incompatible with Huawei P30 phone

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Hi @Paula5 ,

Greetings from McAfee,

We regret to inform you that McAfee is not compatible with Huawei P30 Phone.

For more information kindly follow the below mentioned KB article.

McAfee Security - Known limitations on custom versions of Android

Regards,
Smita

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Hari_durairaj
Moderator
Moderator
Message 3 of 3

Re: Livesafe incompatible with Huawei P30 phone

Jump to solution

Hi @Paula5 

We regret to inform that your Huawei device model is currently not compatible with McAfee as it is using a Custom OS and has several limitations. For more information, please visit our article mentioned below.

McAfee Security - Known limitations on custom versions of Android

Please feel free to reach out to McAfee Consumer Support by clicking the below link

McAfee Consumer Support

Regards,
Hari

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