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Message 1 of 3

LiveSafe without Mac


In June i purchased mcafee LiveSafe, saying support for unlimit number of pc, mobile and mac units. I have mcfee running succesfully on to PC's. Now i am trying to install LiveSafe on my Mac computer. When I login at MyAccount on home.mcafee.com, choosing my LifeSave and Mac, I am not offered to download the software, as i am for PC and mobile devices. I am only offered to download the True Key App.

I have tried to run safari and chrome browser as not being private/anonymous. but it makes no difference. Any hint ? Or does LiveSafe sometimes not include support for Mac devices ?

2 Replies
Former Member
Not applicable
Message 2 of 3

Re: LiveSafe without Mac

Hello @Molz

McAfee LiveSafe subscription does support Mac and it is strange that you do not get the option to install it on your device. I will send you a DM asking for a few details, which will be helpful for us to check what the issue could be and take it forward.

Please reply back to the DM as and when possible.


Message 3 of 3

Re: LiveSafe without Mac


I have the same problem. Unable to download the installation on a Mac.

Can i have some tips?

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