Hello,
when I click activate VPN... LiveSafe says via GUI: try it later... We can now not manage a VPN connection...
Is this a normal behaviour? And has every LiveSafe Licence a VPN Licence?
Thanks!
Solved! Go to Solution.
Hello @CIA_MAN
McAfee is aware of this issue and the Engineering Team is working to find a solution. Please give us sometime. Once we have a solution, we will update you.
Regards,
Madhan M
VPN is working now on PC with LiveSafe 🙂
Hello @CIA_MAN
We are sorry that you are unable to turn on VPN in McAfee LiveSafe. Please help us with the OS and LiveSafe Version?
Regards,
Madhan M
Hello!
For the McAfee LiveSafe Version see the Screenshots attached...
Windows is 10 Pro Version 2004
And I have this behavior on a second machine... Both PCs have the same McAfee Version (LiveSafe was on both installed new some days ago) and both have Win 10 Pro 2004...
Thanks!
Hello @CIA_MAN
McAfee is aware of this issue and the Engineering Team is working to find a solution. Please give us sometime. Once we have a solution, we will update you.
Regards,
Madhan M
Cool... Thanks!
Hello @Madhan
My problem is a bit different from @CIA_MAN 's problem.
I can't turn on VPN connection on my phone, because I can't give permission to the app.
App's version: 2.7.0.739
(https://community.mcafee.com/t5/Mobile-Products/Safe-Connect/td-p/658788)
Hello @Rena
We went through your another post with same query. We will continue to help on the other post.
https://community.mcafee.com/t5/Mobile-Products/Safe-Connect/td-p/658788/page/2
Regards,
Madhan M
hello @Madhan
do you know if there was an answer posted for Rena in the topic you mentioned in above link to help her further ?
or by mistake posted in an other topic or no new info perhaps ?........
greetings
Hello @cyberdude
Yes, the query was responded[Link below] and we don't have a solution right away, since it needs to be investigated with more information such as logs, observations etc.
https://community.mcafee.com/t5/Mobile-Products/Safe-Connect/m-p/659243/highlight/false#M2226
Regards,
Madhan M
VPN is working now on PC with LiveSafe 🙂
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